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Negotiating Skills
| Dates for next course: | 05-Oct and 06-Dec |
| Training Location | 9 Denison St, Newcastle West |
| Training Format: | Classroom |
| Duration: | 1 Day |
| Price: | $495.00 |
Overview
In this course, students will learn how to develop skills to effectively negotiate within a business setting.
Course Outline
Lesson 1: Establishing your terms of agreement
- Understanding negotiation objectives
- Identifying objectives
- Determining variables
- Understanding and establishing your requirements
- Establishing requirements
- Working with a negotiation team
Lesson 2: Researching the other party
- Information gathering
- Gathering information about the company
- Gathering information about participants
- Estimation of the other party's requirements
- Estimating requirements
Lesson 3: Preparing for an agreement
- Planning for an agreement
- Establishing bartering boundaries
- Formulating a plan
- The negotiation environment
- Choosing a location
- Determining the who and what logistics
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Lesson 4: Conducting a negotiation
- Understanding the negotiation process
- Identifying the steps in the negotiation process
- Using guidelines in a negotiation
- Communicating during a negotiation
- Communicating effectively during a negotiation
- Identifying and overcoming communication barriers
- Using questions in a negotiation
- Challenging negotiation situations
- Identifying negotiation styles
- Handling challenging negotiation situations
Lesson 5: Advanced negotiating tactics
- Control in negotiations
- Gaining control in a negotiation
- Identifying the types of questions
- Negotiation tactics
- Responding to various tactics
- Negotiation ethics
- Understanding legal considerations
- Handling unethical tactics
- Responding to an unethical act
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Forsythes IT & Training provides instructor led computer training on the Microsoft Office and Adobe range of applications.
We service Newcastle, the Hunter Valley, Lake Macquarie and the Central and Northern Coasts of New South Wales (NSW) Australia.With our mobile training room we can provide a range of courses on-site at your premises.
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