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Courses & Certifications
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MS2596 - Managing Microsoft Systems Management Server 2003
| Dates for next course: | Call 02 4969-0690 for the next course date |
| Price: | $3,000.00 Inc GST |
Overview
This five-day instructor-led course provides students with the knowledge and skills to
manage Microsoft Systems Management Server (SMS). Students will learn how to configure SMS components
and how to manage the ongoing operations of an SMS infrastructure.
Prerequisites
Before attending this course, students must have:
- Completed Course 2272: Implementing and Supporting Microsoft Windows XP Professional, or equivalent knowledge
- Completed Course 2277: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services, or equivalent knowledge
- System administratorlevel working knowledge of:
- Deployment, configuration, and troubleshooting for Windows-based personal computers
- TCP/IP networking
- SQL Server
- Active Directory directory service
Course Outline
Module 1: Overview of Systems Management Server 2003
Microsoft Systems Management Server (SMS) 2003 provides powerful desktop administration tools
for managing hardware inventory, software inventory, software distribution, and remote client
troubleshooting. As an SMS administrator, you will need to know how to configure and manage these
tools. This module introduces the key features of SMS 2003, explains differences between SMS 2.0
and SMS 2003, and describes the primary components of the SMS 2003 infrastructure.
- Where SMS Fits in the Windows Server System
- Describing How SMS 2003 Features Provide Change and Configuration Management
- Explaining SMS Hierarchies
- Explaining SMS Site-to-Site Communication
- Explaining SMS Site and Roaming Boundaries
- Discussion: Overview of Systems Management Server 2003
Module 2: Exploring SMS Site Architecture
In this module, you will learn how Microsoft Systems Management Server (SMS) 2003 is implemented as a
site. You will explore the properties of the principal site systemthe SMS site server. You will learn
how to install and use the SMS Administrator console and other tools that allow administration and
support of an SMS implementation. You will also learn about the new role of the Active Directory
directory service in SMS and how SMS uses related technologies such as Background Intelligent Transfer
Service (BITS), Microsoft Windows Management Instrumentation (WMI), and the Windows Installer (MSI).
- Introduction to the SMS Site Server
- Exploring the SMS Administrator Console and the SMS 2003 Toolkit 1
- Explaining the Role of Active Directory in SMS 2003
- Explaining How SMS Uses Dependent Technologies
- Discussion: Exploring SMS Site Architecture
Module 3: Preparing to Deploy the SMS Clients
In this module, you will learn how to prepare for Microsoft Systems Management Server (SMS) client
deployment. This process involves configuring and deploying the site systems required to support
clients and using discovery methods to identify resources.
- Introduction to the SMS Clients
- Discovering Resources
- Deploying the Site Systems That Support Client Installation and Client/Server Communication
- Discussion: Preparing to Deploy the SMS Clients
Module 4: Deploying SMS Clients
In this module, you will learn to deploy the Microsoft Systems Management Server (SMS) Advanced Client
and the SMS Legacy Client. You will learn about available installation methods and their benefits. You
will also learn how to isolate problems that you might encounter during Advanced Client installation.
- Deploying the Advanced Client
- Deploying the Legacy Client
- Isolating Problems When Installing SMS Clients
- Discussion: Deploying SMS Clients
Module 5: Collecting Inventory and Software Metering
In this module, you will learn to use Microsoft Systems Management Server (SMS) hardware and software
inventory collection features to collect a wide variety of information about client computers and
files in an SMS hierarchy. By collecting hardware and software inventory data with SMS 2003, you
can build a rich database of details about the computers in your company. You will also learn to
use software metering to identify which applications are being used in your company.
- Introduction to Inventory Collection
- Collecting Inventory Information
- Extending Inventory Collection
- Configuring Software Metering
- Discussion: Collecting Inventory and Software Metering
Module 6: Querying and Reporting Data
You can create and run queries to locate objects in a Microsoft Systems Management Server (SMS) site
database that match your query criteria. Queries are most useful for extracting information related to
resource discovery, inventory data, and status messages. Reports allow systems administrators to easily
organize and display information about the computers managed by SMS. Reports are managed in the SMS
Administrator console, but they are viewed in either the SMS Administrator console or Internet
Explorer. In this module, you will create, run, and view queries and reports. You will also learn
how to deploy the reporting point site system.
- Introduction to the Architecture of Data and Status Queries
- Creating and Running Queries
- Configuring and Deploying a Reporting Point
- Configuring and Running Reports
- Creating and Running Dashboards
- Discussion: Querying and Reporting Data
Module 7: Preparing an SMS Site for Software Distribution
In this module, you will learn about the Microsoft Systems Management Server SMS software distribution
process. You will learn about the flow of software distribution and the roles played by the site,
the SMS objects used to distribute software, and the SMS client. Finally, you will learn how to
prepare the site for software distribution by allocating distribution points and configuring the
SMS client.
- Explaining How SMS Distributes Software
- Managing Distribution Points
- Configuring Software Distribution and the Advertised Programs Client Agent
- Discussion: Preparing an SMS Site for Software Distribution
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Module 8: Managing Software Distribution
The Microsoft Systems Management Server (SMS) software distribution feature automates the distribution
of programs to SMS clients. These programs run on the client computers to perform tasks such as installing
software or scanning the clients hard drives for viruses.
In this module, you will learn to distribute software to SMS clients by creating a package and then
advertising a program from the package to a collection of clients. In Module 7, the first stage of
the software distribution sequence was discussed. This module will build upon the previous module
and discuss the three remaining stages of the distribution sequence.
- Configuring Software Distribution Objects Using a Software Distribution Methodology
- Creating and Configuring Collections
- Creating and Configuring Packages
- Creating and Configuring Advertisements
- Managing Software Installation at the Client
- Monitoring Software Distribution
- Discussion: Managing Software Distribution
Module 9: Implementing SMS Software Update Tools and Managing Update Deployment
In this module, you will learn to implement Microsoft Systems Management Server (SMS) software
update scanning tools and manage the deployment of security and Microsoft Office updates.
- Explaining How the Software Update Process Works
- Installing the Software Update Scanning Tools
- Performing Software Update Inventory
- Deploying and Verifying Software Updates
- Discussion: Implementing SMS Software Update Tools and Managing Update Deployment
Module 10: Using Remote Tools for Client Support
Microsoft Systems Management Server (SMS) 2003 Remote Tools is a suite of complementary applications
that you can use to access any client in an SMS hierarchy that has the Remote Tools Client Agent components
installed. By using Remote Tools, you can provide assistance and troubleshooting support from your computer
to clients within your site. You can use Remote Tools to access and control clients that are using the
Legacy Client or the Advanced Client.
You can use Remote Tools across a wide area network (WAN) or Microsoft Remote Access Service (RAS) links
to assist clients at remote locations. Remote Tools supports RAS connections with a minimum speed of
28.8 kilobits per second (Kbps). You can also establish a connection to your organization and then access
clients on your network.
In addition to SMS Remote Tools, SMS 2003 integrates Remote Assistance and Remote Desktop Connection
into the SMS Administrator console for assisting applicable clients. You can also use the SMS Administrator
console to manage and configure Remote Assistance settings for applicable clients on a site-wide basis.
In this module, you will learn to configure and use Remote Tools to assist the help desk and to provide
troubleshooting support to clients.
- Introduction to Remote Tools
- Configuring the Remote Tools Client Agent
- Using SMS Remote Tools in Troubleshooting
- Discussion: Using SMS Remote Tools
Module 11: Working with SMS Hierarchies
In this module, you will learn how to work within a Microsoft Systems Management Server (SMS)
site hierarchy. The sites in your organization can be connected to create a single site hierarchy.
Occasionally, site hierarchies must be modified and new sites must be created and added. The SMS
secondary site is ideal for simplifying the installation and management of small branch offices.
In this module, you will learn how to configure sites and work within a site hierarchy.
- Introduction to the SMS Site Hierarchy
- Configuring Site Communications
- Installing a Secondary Site Server
- Managing Roaming Clients in an SMS Hierarchy
- Discussion: Working with SMS Hierarchies
Module 12: Performing Site Maintenance, Backup, and Recovery Tasks
In this module, you will learn how to perform site maintenance tasks and prepare for Microsoft Systems
Management Server (SMS) backup and recovery operations.
Planning is essential so that you can recover SMS sites and hierarchies quickly with the
least possible amount of data loss.
- Performing Site Maintenance
- Performing an SMS Site Backup
- Recovering an SMS Site
- Discussion: Performing Site Maintenance, Backup, and Recovery Tasks
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We service Newcastle, the Hunter Valley, Lake Macquarie and the Central and Northern Coasts of New South Wales (NSW) Australia.
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