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Diploma of Management (BSB51107)

Overview
A practical and relevant qualification that is of particular value to managers with staff and/or operational responsibilities. The extensive choice of programs allows managers to cover the breadth of topics relevant to their responsibilities in today's workplace.

The Diploma qualification reflects the role of individuals who are engaged to manage the work of others or to add value to or review management practices. Their role may be in any industry or organisational setting. Typically people in these roles will have considerable experience in their respective industries or vocational areas and couple an informed perspective of the specific work requirements with their managerial approaches.

Who should Attend
  • Sales managers
  • Operational managers
  • Line managers
  • Customer service managers
  • Product managers
  • Service managers
  • Store managers
Course Structure

The Diploma qualification is made up of 8 units of competence, consisting of 5 core and 3 elective units.

Program Units
Core units - select 5 units
Manage Projects BSBPMG510A Manage projects
Risk Management BSBRSK501A Manage risk
Customer Service

or

Manage Customer Service
 BSBCUS501A Manage quality customer service
Operational Plans BSBMGT515A Manage operational plan
Continuous Improvement BSBMGT516A Facilitate continuous improvement
Workplace Safety BSBOHS509A Ensure a safe workplace
Personal Work Priorities BSBWOR501A Manage personal work priorities   professional development
Team Effectiveness

or

Developing High Performance Teams
 BSBWOR502A Ensure team effectiveness
Develop Workplace Learning BSBLED501A Develop a workplace learning environment
Manage People Performance BSBMGT502B Manage people performance
Managing Team Budgets

or

Planning and Budgeting
 BSBFIM501A Manage budgets and financial plans


Electives — 3 electives are required. These can be selected from the core units above that are not already selected, the specialised electives below, or from any other Training Package. If not specifically listed as a core or specialised elective, at least two units must be from a Diploma level qualification. The remaining unit may be from a Certificate IV or Advanced Diploma level qualification.

Specialised electives
Recruitment and Selection BSBHRM402A Recruit, select and induct staff
Sustainability in the Workplace BSBSUS501A Develop workplace policies and procedures for sustainability


Other options for electives
The following programs include Diploma level units. (NB: Some programs contain more than one unit)
Appraising and Managing Performance BSBHTM503A Manage performance management systems and
BSBMGT502B Manage people performance
Contract Management BSBPMG509A Manage contract procurement
Develop and Implement Marketing Strategies BSBMKG501B Identify and evaluate marketing opportunities and
BSBMKG514A Implement and monitor marketing activities
Finance for Non-Finance Managers BSBFIM501A Manage budgets and financial plans and BSBFIM601A Manage finances
Innovation and Change BSBINN502A Build & sustain an innovative work environment
Innovative Ideas - Generation and Implementation BSBCRT501A Originate and develop concepts
Marketing Essentials BSBMKG401A Profile the market and
BSBMKG507A Interpret market trends and developments
Plan and Manage Human Resource Strategy

BSBHRM504A — Manage workforce planning
BSBHRM602A — Manage human resource strategic planning

Training package
Business Services Training Package Code BSB 51107

How do I Obtain the Qualification
  • Attend your nominated workshops
  • Complete the assessment tasks at the conclusion of the workshop
  • You may also be able to obtain credits towards some of the units of competence via Recognition of Prior Learning or Mutual Recognition
What does Assessment Involve
  • Assessment is via completion of Workplace Application Projects
  • These projects require you to compile a range of evidence to demonstrate your competence
Recognition of Prior Learning (RPL)
A formal process for recognising skills and knowledge gained through previous studies, work and life experiences.
Click here for more information on RPL.

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