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      IT Support

≡   Log a Support Call
≡   Make an Enquiry
≡   Remote Assistance
≡   Telephone Support
≡   Scheduled Maintenance

Log A Support Call

Service requests can be made by calling reception on 02 4969 0690, during office hours (8:30am - 5:00pm Mon-Fri)
email our service department direct at or use the form below.

Clients with a 24hr maintenance contract should call the number provided in their contract documentation.
For more information on this service please contact sales on 02 4969 0690 during normal business hours.

Fields in red are required, however any extra information will help speed job assignment

To request IT support please complete the following ...
  Title
  Given Name
  Surname
  Company or Organisation
  Position
  Phone Number
  Email Address
  Fax Number
  Address at which
  service call is
  required
  Description of problem
  Attach a screenshot or
  other supporting document
  Please check all
  that apply
What type of service is required
Network Related
Software Related
System Maintenance
Hardware Maintenance
Unsure
  Urgency   2hr Critical - Surcharge applies  
  4hr High priority - Surcharge applies  
  End of next business day - Surcharge applies  
  Within 5 business days - Standard response  
 





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