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Services
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Telephone Contracts
Remote Support
In addition to on-site visits, Forsythes is able to provide remote assistance via either modem dial-up or direct Internet access.
We can help you on the phone to:-
- Review system, security and application event logs
- Review system performance logs
- Manage server storage – monitor and chart disk utilisation and performance
- Perform physical verification of success of previous backups
- Review backup logs
- Review current software revisions and update where suitable or necessary
- Operating system
- Anti-virus software
- Device drivers
- Assess server health
- Notify your representative of any issues or concerns and any required work.
Reporting on this can be submitted at the customers desired frequency.
Speak to a FIT rep to discuss the best plan to suit your business need.
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