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Newcastle Infrastructure Users Group


Pre-Paid Support Packs

Pre-Paid Hourly Support

Forsythes IT provides customers with a range of services.

Our Pre-Paid Service pack, maybe the best option to meet your requirements.

Our Service Desk is manned from 8.30am to 5.30pm and allows the monitoring of incoming support calls ensuring quick, reliable service.

Pre Paid Service provides access a wide range of services, including:-

  • Reduced Service Cost from standard rate
  • Extra blocks of hours available when required
  • Access to Forsythes IT Service Desk for job logging and response to service issues
  • Easy Payment Plan and administration via electronic job allocation
  • Electronic access to job logging
  • Monthly job summaries
  • Monthly reporting on hours available
  • Server, PC and User support
  • Network support

Other services available but not at the Standard or Pre Paid Service rate includes:-

  • Wireless site surveys
  • Installation and configuration services
  • Consultancy services
  • Deployment services
  • Project Management
  • Asset re-processing services
  • Asset disposal services
  • Telephone support contracts for accounting and CRM packages
  • Any project based work

Speak with one of our representatives to develop the best support plan for your business needs.

FEATURED

SAP Accounting Systems

Attache Accounting Systems

Maximizer 10 CRM

Fortinet Integrated Security

Cisco Network Controllers

Trend Micro AV Solutions

Microsoft Office Solutions


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